At Fayoum University, we are committed to providing high-quality educational, research, and community services to all our stakeholders. This charter outlines our commitments to our students, faculty members, staff, and the community.
** Our Commitments:
1. Quality and Excellence: We always strive to provide the highest quality education, scientific research, and community service.
2. Transparency and Integrity: We are committed to transparency in all our dealings and adhere to the highest standards of academic and administrative integrity.
3. Equality and Non-Discrimination: We guarantee fair treatment for all Customers, regardless of their background or affiliations.
4. Responsiveness and Effective Communication: We strive to respond to Customers' inquiries and requests as quickly and effectively as possible.
5. Continuous Improvement: We are committed to the continuous improvement of our services based on feedback from Customers and developments in the field of higher education.
** User Rights
1. To receive accurate and up-to-date information about the programs and services offered.
2. To be treated with respect and appreciation by all university staff.
3. To have personal information kept confidential in accordance with applicable laws and regulations.
4. To submit complaints and suggestions and receive a timely response.
We believe this charter forms a solid foundation for building positive and productive relationships with all users, and we look forward to working together to achieve the vision and mission of Fayoum University.